By using our website and services, you agree to the following general terms and conditions. Please read them carefully to ensure that you fully understand your rights and responsibilities.

1. General information

SimBoxx provides high-quality sim racing simulators and related products through our website. We are committed to delivering a seamless and satisfying experience to all our customers.

2. Product availability

We strive to ensure that all products listed on our website are available for purchase. However, availability may change, and we reserve the right to cancel or amend any orders due to stock availability or other reasons.

3. Ordering process

When you place an order with us, you agree to provide accurate and complete information. We will notify you once your order is confirmed. If for any reason there are issues with your order, we will inform you promptly.

4. Pricing

All prices listed on our website are in euros, including taxes. We reserve the right to change prices at any time without prior notice. Shipping costs are calculated separately.

5. Payment

Payment for all orders must be made at the time of purchase. We accept a variety of payment methods, including iDeal, PayPal, and credit cards. Payments are processed securely through our payment gateway.

6. Shipping & delivery

We aim to dispatch your order as quickly as possible. Delivery times vary depending on the shipping method and location. Shipping costs will be calculated at checkout. We are not responsible for any delays caused by third-party carriers.

7. Returns and refunds

We want you to be fully satisfied with your purchase. If you wish to return a product, please consult our Returns Policy for detailed instructions on how to process a return or exchange. Refunds will be issued according to the terms outlined in our returns policy.

8. Warranty

Our products come with a 2 years of warranty. If your product is faulty, please contact us for support and possible replacement or repair.

9. Intellectual property

All images, videos, and other media on our website are the property of SimBoxx. Only authorized SimBoxx dealers have the right to use this material for marketing purposes. Unauthorized use of our media is strictly prohibited and may result in legal action.

10. Product usage

SimBoxx racing seats are exclusively designed for use with simulator frames. They must never be used as seats for street vehicles. SimBoxx is not responsible for any misuse of our products or resulting damages.

11. Liability

SimBoxx is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or services.

12. Governing law

These terms and conditions are governed by the laws of the Netherlands, and any disputes will be resolved in the appropriate legal jurisdiction.